BY ACCESSING OUR ONLINE SERVICES, PURCHASING OUR PRODUCTS, AND COMMUNICATING OR OTHERWISE INTERACTING WITH US, YOU ARE ACCEPTING AND CONSENTING TO THE INFORMATION PRACTICES DESCRIBED IN THESE TERMS OF SERVICE.
BY ACCESSING OUR ONLINE SERVICES, PURCHASING OUR PRODUCTS, OR OTHERWISE INTERACTING WITH US, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
INFORMATION COVERED BY THESE TERMS
This website is owned and operated by Pharmaxa Labs, LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms” or “Agreement”) set forth the legally binding terms and conditions governing your access to and use of this website, any related product websites operated by Pharmaxa Labs, LLC, any order you place through any of our sites, and all products and services we supply, produce, distribute, or market.
By accessing, browsing, submitting information through, purchasing from, communicating with, or otherwise interacting with this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all policies incorporated by reference.
PLEASE CAREFULLY READ THESE TERMS. THEY MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT OR PARTICIPATE IN A CLASS ACTION.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE WEBSITE OR ORDER OR USE OUR PRODUCTS OR SERVICES, AND YOU MUST IMMEDIATELY DISCONTINUE USE OF THE WEBSITE.
You represent that you are at least 18 years old and legally capable of entering into binding agreements.
We may update or amend these Terms from time to time to comply with law or to meet our changing business requirements, without notice to you. Your continued use of the website and or other products or services after any changes are posted constitutes your acceptance of the updated Terms. The Terms displayed at the time an order is accepted will apply to that order.
WEBSITE FUNCTIONALITY AND DIAGNOSTIC PROCESSING
You acknowledge that in order to operate, maintain, secure, test, and improve the website, Pharmaxa Labs, LLC may process technical, operational, and diagnostic data generated through user interactions, including search queries, form inputs, navigation events, and related operational signals.
Such processing is performed for legitimate business purposes and does not constitute unauthorized interception of communications. Standard website functionality may involve automated transmission of user generated inputs to Pharmaxa Labs, LLC infrastructure and to service providers acting solely on Pharmaxa Labs, LLC behalf.
NO LITIGATION DRIVEN ACCESS
This website is intended for lawful consumer use. Accessing or interacting with the website for the primary purpose of manufacturing legal claims, monitoring network traffic for litigation purposes, conducting non consumer investigative activity, or otherwise using the website in a manner inconsistent with ordinary consumer use constitutes unauthorized use and a violation of these Terms.
MEDICAL DISCLAIMER
The products and the claims made about specific products on or through this website have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure, or prevent disease. Some products are not recommended for individuals under the age of 18.
The information provided on this website is for informational purposes only and is not intended as a substitute for advice from your physician or health care professional before starting any diet, exercise, or supplementation program, before taking any medication, or if you suspect you might have a health problem.
Product information is derived from product labels or manufacturer advertising materials. We are not responsible for any statements or claims that manufacturers make about their products. We cannot be held responsible for typographical errors or product formulation changes. Prices and information on these pages are subject to change without notice.
By sending an email to our website to ask a question, you understand that the person who replies to your email is not a licensed health care professional and will not have examined you or discussed your health condition with you.
All comments, suggestions, questions, ideas, graphics, or other information you submit to us through our website or via email (“Submissions”) become our property. We will have no obligation to treat any Submission as confidential and will be free to use any Submission, in whole or in part, for any purpose throughout the world without compensation to you or any other person and without acknowledgement as to source. You acknowledge that only you are responsible for your Submission and you, not Pharmaxa Labs, LLC, have full responsibility for the Submission, including originality, appropriateness, reliability, copyright, and legality.
SITE TRANSACTIONS
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per business, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and or orders that use the same billing and or shipping address.
In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and or billing address and or phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by unauthorized resellers or distributors.
PRODUCT INFORMATION AND CUSTOMER SERVICE
For questions about products or services on this site, please use the Customer Service email links found on each product page or section. For questions about orders placed through the site or otherwise, please use the Customer Service link in the email receipt you receive.
If you have questions regarding these Terms or wish to obtain additional information, please use our help desk to send an email.
DISCOUNT CODE POLICY
Only one discount code may be used per order. Discount codes cannot be combined with other promotional offers, sales, or discounts unless explicitly stated otherwise. We reserve the right to modify or cancel discount codes at any time without prior notice.
SMS MARKETING
By consenting to Pharmaxa Labs, LLC SMS marketing in checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications for your order, including abandoned checkout reminders, text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do not call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out.
We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at our help desk for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and or any action you may or may not take in reliance on the information or service.
Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.
SUBSCRIPTION SERVICE AGREEMENT
Our website may offer subscription services, including through Recharge Payments, that allow automatic, scheduled deliveries. By choosing a subscription service, you consent to the terms applicable to that service and acknowledge that such services may be provided by third party platforms.
Recharge Payments and similar subscription services may be provided “as is” with no warranties, and continuous, uninterrupted, or error free operation cannot be guaranteed.
Any disputes relating to your use of this website, any products or services offered through this website, or any transaction or interaction with Pharmaxa Labs, LLC are governed by the Disputes and Arbitration provisions in these Terms, including the governing law and arbitration venue provisions. For comprehensive third party platform terms, you should also review the applicable third party terms of service.
If you have any questions or concerns about subscriptions, please reach out to support through our help desk.
LINKING
If our company intentionally or inadvertently provides a link to another company’s website, we shall not be responsible to you for any damages or equitable relief you might seek or be entitled to from that third party. You are advised that should a link appear on our website, we are neither endorsing that linked website, its products, or services.
If our customers feel they are victims of or have been injured by a linked website, we encourage them to contact us immediately and the United States Federal Trade Commission.
TRADEMARKS
All trademarks, product names, and company names or logos cited herein are the property of their respective owners.
COPYRIGHT AND PERMITTED USE
All website design, text, graphics, and the selection and arrangement thereof are protected.
Copyright © 2026 Pharmaxa Labs, LLC. All rights reserved.
Permission is granted to electronically copy and print in hard copy portions of this website for the sole purpose of placing an order with Pharmaxa Labs, LLC or using this website as a shopping resource.
Any other use of materials on this website, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Pharmaxa Labs, LLC, is strictly prohibited. Except as stated herein, no material may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including electronic, mechanical, photocopying, recording, or otherwise, without prior written permission.
DISCLAIMER
The user of this website agrees that use of this website is undertaken at your own risk. No warranties are made by Pharmaxa Labs, LLC, its subsidiaries, its agents, or any of its employees or officers that the website will operate error free or without interruption. No warranties are made as to the accuracy of information on the website.
THIS WEBSITE, ITS CONTENT, AND ANY MERCHANDISE CONTAINED THEREIN ARE PRESENTED “AS IS.” NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE TO THE FULLEST EXTENT PERMISSIBLE BY FEDERAL, STATE, AND LOCAL LAW. Pharmaxa Labs, LLC DISCLAIMS ALL WARRANTIES. Pharmaxa Labs, LLC IS NOT RESPONSIBLE FOR ANY DIRECT OR INDIRECT DAMAGES OF ANY KIND, INCLUDING ANY INJURY OR LOSS, CLAIM, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THIS WEBSITE.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Pharmaxa Labs, LLC, its affiliates, officers, directors, employees, agents, contractors, suppliers, licensors, and service providers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees and arbitration costs, arising out of or relating to:
- Your violation of these Terms
- Your misuse of the website
- Your violation of any law or regulation
- Your infringement of any rights
- Any litigation driven or non consumer access
- Any violation of this Agreement or any related negligent or wrongful conduct
If it is determined by a court or arbitrator that any claim brought by you was initiated in bad faith or without a reasonable legal basis, you agree to reimburse Pharmaxa Labs, LLC for reasonable attorneys’ fees and costs to the fullest extent permitted by law.
This provision survives termination.
LIMITATION OF LIABILITY
WE EXCLUDE ALL REPRESENTATIONS, WARRANTIES, CONDITIONS, AND TERMS, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW, OR OTHERWISE, TO THE FULLEST EXTENT PERMITTED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, Pharmaxa Labs, LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES, CLAIMS, OR LOSSES INCURRED, INCLUDING COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, ARISING IN CONNECTION WITH:
- THE WEBSITE OR SITES
- THE USE OR INABILITY TO USE THE WEBSITE OR SITES
- THE USE OF OR RELIANCE ON ANY CONTENT OR INFORMATION DISPLAYED
- THE PURCHASE OR USE OF ANY PRODUCTS THROUGH THE WEBSITE OR OTHERWISE
- UNAUTHORIZED ACCESS TO OR ALTERATION OR LOSS OF YOUR TRANSMISSIONS OR DATA OR OTHER INFORMATION SENT OR RECEIVED
- ERRORS, SYSTEM DOWN TIME, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS
- OTHERWISE UNDER THESE TERMS
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, CLAIMS, OR LOSSES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, Pharmaxa Labs, LLC LIABILITY TO YOU FOR ANY CAUSE OF ACTION OR CLAIM WHATSOEVER, AND REGARDLESS OF THE FORM OF ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF:
(a) THE AMOUNT PAID, IF ANY, BY YOU IN THE SIXTY 60 DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(b) ONE HUNDRED DOLLARS USD 100.
Pharmaxa Labs, LLC WILL NOT BE LIABLE IN ANY AMOUNT FOR FAILURE TO PERFORM ANY OBLIGATION UNDER THESE TERMS IF SUCH FAILURE IS CAUSED BY ANY UNFORESEEN CONTINGENCY BEYOND ITS REASONABLE CONTROL, INCLUDING INTERNET OUTAGES, COMMUNICATIONS OUTAGES, FIRE, FLOOD, OR WAR.
IF ANY PROVISION OR PART PROVISION OF THESE TERMS IS INVALID, UNLAWFUL, VOID, OR UNENFORCEABLE, IT SHALL BE DEEMED SEVERABLE AND SHALL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF THE REMAINING PROVISIONS.
The terms of this section survive any termination of these Terms.
GOVERNING LAW
These Terms shall be governed by and construed in all respects under the laws of the State of New York, without regard to choice of law or conflict of law rules.
The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of the arbitration provisions below.
All parties agree that any action, including litigation, related to this site, including purchases, returns, and inquiries, shall be brought and maintained only in a federal or state court of competent jurisdiction located in the State of New York, unless the claim is subject to the arbitration provisions below. All parties consent to the jurisdiction and venue of such courts and waive any right to object to such exclusive jurisdiction and venue, forum non conveniens, or any other jurisdictional ground.
Statutory claims based on the laws of other jurisdictions shall not apply where such claims conflict with these Terms.
WAIVER OF CLASS ACTION RIGHTS
BY ENTERING INTO THESE TERMS, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHERS IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTED WITH THESE TERMS MUST BE ASSERTED INDIVIDUALLY.
DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS
Disputes
The terms of this section apply to all Disputes between you and Pharmaxa Labs, LLC. For purposes of this section, “Dispute” means any dispute, claim, controversy, or cause of action between you and Pharmaxa Labs, LLC arising under or relating to products, the site or sites, these Terms, this Agreement, or any other transaction or interaction involving you and Pharmaxa Labs, LLC, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, and shall be interpreted to be given the broadest meaning allowable under law.
YOU AND Pharmaxa Labs, LLC AGREE THAT “DISPUTE” DOES NOT INCLUDE ANY CLAIM OR CAUSE OF ACTION BY YOU OR Pharmaxa Labs, LLC FOR:
(A) TRADE SECRET MISAPPROPRIATION
(B) PATENT INFRINGEMENT
(C) COPYRIGHT INFRINGEMENT OR MISUSE
(D) TRADEMARK INFRINGEMENT OR DILUTION
Notwithstanding anything else in these Terms, you agree that a court, not the arbitrator, may decide if a claim falls within one of these four exceptions.
Binding Arbitration
You and Pharmaxa Labs, LLC further agree:
(a) to arbitrate all Disputes between the parties pursuant to this section
(b) this Agreement memorializes a transaction in interstate commerce
(c) the Federal Arbitration Act governs the interpretation and enforcement of this section
(d) this section survives termination of this Agreement
ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
The arbitrator may award you the same damages as a court sitting in proper jurisdiction could and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. In some instances, arbitration costs could exceed litigation costs and the right to discovery may be more limited in arbitration than in court. The decision of the arbitrator shall be final and enforceable by any court with jurisdiction over the parties.
Small Claims Court
Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court’s jurisdiction and is pending only in that court.
Mandatory Pre Dispute Notice and Condition Precedent
Before initiating arbitration or any legal proceeding relating to a Dispute, you or Pharmaxa Labs, LLC must first send the other party a Notice of Dispute that includes a written statement setting forth the name, address, and contact information of the party giving it, the facts giving rise to the Dispute, and the relief requested.
Your Notice of Dispute to Pharmaxa Labs, LLC must include:
- Your full legal name
- Your mailing address
- Your email address
- A detailed factual description of the claim
- The specific relief requested
Notice must be sent by certified mail to:
Pharmaxa Labs, LLC
80 Red Schoolhouse Rd
Building 109
Chestnut Ridge, NY 10977, U.S.A.
Attn: Chief Legal Officer
AND simultaneously by email to: support@ihf.zendesk.com
Both delivery methods are required.
The Notice of Dispute to you will be sent by certified mail to the most recent address we have on file or otherwise in our records for you.
If Pharmaxa Labs, LLC and you do not reach an agreement to resolve the Dispute within sixty 60 days after the Notice of Dispute is received, you or Pharmaxa Labs, LLC may commence an arbitration proceeding pursuant to this section. Following submission and receipt of the Notice of Dispute, each of us agrees to act in good faith to seek to resolve the Dispute before commencing arbitration.
Strict compliance with this Notice of Dispute provision, including certified mail and email delivery, is a mandatory condition precedent to arbitration or litigation. Failure to strictly comply constitutes waiver of the claim, and the claim shall be dismissed or stayed until compliance is satisfied, to the fullest extent permitted by law.
Waiver of Class Actions and Class Arbitrations
YOU AND Pharmaxa Labs, LLC AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING FEDERAL OR STATE CLASS ACTIONS OR CLASS ARBITRATIONS.
ACCORDINGLY, AN ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY’S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES.
Arbitration Procedure and Administration
If a party elects to commence arbitration, the arbitration shall be governed by the rules of JAMS that are in effect at the time the arbitration is initiated (“JAMS Rules”), available at https://www.jamsadr.com or by calling 1 800 352 5267, and under the rules set forth in this Agreement, except that JAMS may not administer any multiple claimant or class arbitration, as the parties agree that arbitration shall be limited to the resolution only of individual claims.
If there is a conflict between the JAMS Rules and the rules set forth in this Agreement, the rules set forth in this Agreement shall govern.
All Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator. The arbitrator is bound by the terms of this Agreement.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable, except as otherwise stated in these Terms regarding the four excluded claim categories.
The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by telephone shall take place in a location reasonably accessible from your primary residence, or in the State of New York at your option.
Initiation of Arbitration Proceeding
If either you or Pharmaxa Labs, LLC decide to arbitrate a Dispute, we agree to the following procedure:
- Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at https://www.jamsadr.com.
- Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to:
JAMS
620 Eighth Ave, 34th Floor
New York, NY 10018 USA
P: 212 751 2700 - Send one copy of the Demand for Arbitration to the other party at the same address as the Notice of Dispute, or as otherwise agreed to by the parties.
Hearing Format
In all hearing formats, the arbitrator shall issue a written decision explaining the essential findings and conclusions on which an award, if any, is based.
During the arbitration, the amount of any settlement offer made by Pharmaxa Labs, LLC or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Pharmaxa Labs, LLC is entitled.
The discovery or exchange of non privileged information relevant to the Dispute may be allowed during the arbitration.
Arbitration Fees
Pharmaxa Labs, LLC shall pay, or if applicable reimburse you for, all JAMS filing, administration, and arbitrator fees for any arbitration commenced by you or Pharmaxa Labs, LLC pursuant to the provisions of this Agreement, except as otherwise permitted by applicable law and the JAMS consumer standards.
Amendments to This Section
Notwithstanding any provision in this Agreement to the contrary, you and Pharmaxa Labs, LLC agree that if Pharmaxa Labs, LLC makes any future amendments to the dispute resolution procedure and class action waiver provisions, other than a change to Pharmaxa Labs, LLC address, Pharmaxa Labs, LLC will notify you and you will have thirty 30 days from the date of notice to affirmatively opt out of any such amendments.
If you affirmatively opt out of any future amendments, you are agreeing that you will arbitrate any Dispute between us in accordance with the language of this section as stated in this current Agreement, without any proposed amendments governing.
If you do not affirmatively opt out, you will be deemed to have consented to any such future amendments.
Severability of Arbitration Section
If any provision in this arbitration section is found to be unenforceable, that provision shall be severed with the remainder remaining in full force and effect.
The foregoing shall not apply to the prohibition against class or representative actions. If the prohibition against class or representative actions is found to be unenforceable, this entire arbitration section shall be null and void. The terms of this section shall otherwise survive any termination of these Terms.
PRODUCT RESALE PROHIBITED
In the absence of an express written agreement to the contrary, all products are sold by Pharmaxa Labs, LLC for the exclusive use of the purchaser and are not to be resold.
NORMAL RETURNS
Our goal is to provide customers with timely service in the event a return is necessary. We recommend that you carefully read the notes detailing our return policy.
Please do not attempt to send unapproved product returns to us. All shipments returned without a return authorization number RAN will be refused. There will be no exceptions.
Please click the applicable return request link on the website or use our help desk to request a return authorization number RAN prior to returning any merchandise. Merchandise must be returned in sealed, sellable condition in order to receive complete product credit.
Refused Delivery
If you refuse a delivery, your order will be refunded after all applicable restocking and shipping fees, duties, and taxes are deducted after the shipment has been returned to our fulfillment center. In order to ensure that the return and refund are processed correctly, please go to our help desk for complete directives regarding product return procedures.
Money Back Guarantee
Every unit of a Pharmaxa Labs, LLC product we sell has a 100 percent money back guarantee. If you are unhappy for any reason within 60 days from the date you receive your order, you will receive a full refund of the product price. Simply request a return authorization number RAN and send back your units.
If you received your product less than sixty 60 days ago and are one of the few customers for whom the product does not work, we will refund your money. This return policy states that a maximum of 1 unit may be used or opened, and the remaining bottles returned must be sealed and untampered. Your refund will be processed only if you follow the instructions below.
What to do
- To request a return number, submit the online form within 60 days of receiving your order with your full name, order number, and the reason for return. Your request will be reviewed for eligibility and if eligible you will receive an email reply with a return order number. If you do not send in your request within 60 days of receiving your order, you will not be refunded.
- Package all empty and or full bottles and write the return order number legibly on the package. All bottles must be returned in order to receive a refund and the correct amount of opened and closed bottles must be present. Any return order that does not contain all bottles ordered will not be refunded.
Mail the package via certified mail within 10 days after receiving your return order number. This is strictly enforced. Mail to the address provided in your return authorization instructions.
Additional refund terms
- The order will be refunded to the original form of payment unless otherwise instructed. Refunds are processed on the 1st and 15th of each month, so your credit may not appear for up to 2 weeks after we receive your return. Once a return is processed you should see the credit in the next billing cycle.
- Guarantee applies only to products purchased from this website.
- Shipping and handling charges are not included.
- Re orders represent satisfaction. No refunds will be applied once a re order has been placed.
- The guarantee applies only to retail customers. The guarantee does not apply to company distributors.
ELECTRONIC SIGNATURES AND AGREEMENTS
You acknowledge and agree that by clicking on a button labeled “SUBMIT,” “DOWNLOAD,” “I ACCEPT,” or similar links as may be designated by Pharmaxa Labs, LLC to accept the terms and conditions of these Terms, you are submitting a legally binding electronic signature and entering into a legally binding contract.
You acknowledge that your electronic submissions constitute your agreement and your intent to be bound by these Terms of Use and Conditions of Sale.
Pursuant to applicable statutes, regulations, rules, ordinances, or other laws, including the United States Electronic Signatures in Global and National Commerce Act, P.L. 106 229, you agree to the use of electronic signatures, contracts, orders, and other records and to electronic delivery of notices, policies, and records of transactions initiated or completed through the site or services.
Further, you waive any rights or requirements under any laws in any jurisdiction which require an original signature or delivery or retention of non electronic records, or to payments or the granting of credits by other than electronic means.
MODIFICATION OF TERMS
The Company reserves the right to modify these Terms or its policies relating to products and services at any time, effective upon posting an updated version on the Company website and any individual website owned by the Company. You are responsible for regularly reviewing these Terms. Continued use of the services and or products offered for sale after changes are posted constitutes your consent to such changes.
GENERAL
If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision, with all other provisions remaining in full force and effect.
No joint venture, partnership, employment, or agency relationship exists between you and Pharmaxa Labs, LLC as a result of these Terms or use of this website.
The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing.
These Terms, together with any applicable forms and policies, comprise the entire agreement between you and the Company and supersede all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between the parties regarding the subject matter contained herein.
INTERNATIONAL USERS
The sites are controlled, operated, and administered by Pharmaxa Labs, LLC from its offices within the United States of America. Pharmaxa Labs, LLC makes no representation that materials on the sites are appropriate or available for use at locations outside of the United States, and access from territories where contents or products available through the sites are illegal is prohibited.
You may not use the sites or export the content or products in violation of U.S. export laws and regulations. If you access the sites from outside the United States, you are responsible for compliance with all local laws.
TERMINATION
Notwithstanding any provision of these Terms, Pharmaxa Labs, LLC reserves the right, without notice and in its sole discretion, for any reason or no reason, to terminate your ability to use the sites and to block or prevent future access to and use of the sites. You agree that Pharmaxa Labs, LLC shall not be liable for any termination of your use of or access to the sites.
THIRD PARTY RIGHTS
Only you and Pharmaxa Labs, LLC shall be entitled to enforce these Terms. No third party shall be entitled to enforce any of these Terms.
SEVERABILITY
If any provision of these Terms, or part thereof, is deemed invalid, unlawful, void, or unenforceable by a court of competent jurisdiction, that provision or part shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions or parts.
The terms that by their nature should survive termination shall survive, including limitation of liability, indemnification, governing law, arbitration, and class waivers.
LANGUAGE
It is the express intent of the parties that these Terms and all related documents have been drawn up in English.
